SME bottleneck

[suityou01]

You need to ask yourself, What would Suity do?

HTH

<fanfare>

<kabooom>

<theatrical smoke>

<Rick Mayall mode>

I'm here. Suity will save the day. Is that a canoe in your pocket or are you just pleased to see me? Woof woof!

Now go and bleed the radiators.


A hah hah hah hah haaaaaah!

<kabooom>

<theatrical smoke>

[Mich the Tester]

<fanfare>

<kabooom>

<theatrical smoke>

<Rick Mayall mode>

I'm here. Suity will save the day. Is that a canoe in your pocket or are you just pleased to see me? Woof woof!

Now go and bleed the radiators.


A hah hah hah hah haaaaaah!

<kabooom>

<theatrical smoke>

<canned laughter>

[Hot Mess]

In all seriousness, make something up.

Get the 'SME's' on the hook to validate it.

If they can't or won't then give their line managers a nudge. If that fails, dump the lot of them in it in the next meeting.

[Churchill]

In all seriousness, make something up.

Get the 'SME's' on the hook to validate it.

If they can't or won't then give their line managers a nudge. If that fails, dump the lot of them in it in the next meeting.

Bob!! Is that you?

[Hot Mess]

Bob!! Is that you?

if you can't beat em...

[Churchill]

if you can't beat em...

Well you still can, just don't get caught burying the bodies is my advice!

[tractor]

SME

Our project is struggling. There are 6 onshore subject matter experts who are the only people who throughly understand the system being amended 'across the piece'. They have to sign off the changes being made by 40 offshore developers who can code just fine, use change control software and have OK procedures but do not know the system they are changing.
There is no video link, so communication is by phone calls/conferences and email.
The SMEs also have to support the BAs who also do not know the system being changed.
Bottom line: the SMEs are overloaded.

There must be people who have experienced the same problem. Is there a solution?
Our target dates make no allowance for this bottleneck, but the project has already slipped 1 year. What can we can do other than slip the dates?
We cannot recruit more SMEs these are people with 3 or more years direct experience of the sytem.
The project is in phases so we could park phase 2 work & allocated 'semi-SMEs' to some of the SME work but that is just kicking the can down the road.

How is that even possible?

[chef]

what's an SME? sounds like powdered baby milk

[TheFaQQer]

what's an SME? sounds like powdered baby milk

Stupidly Mediocre Employee

[Churchill]

what's an SME? sounds like powdered baby milk

Subject Matter Expert?