Originally posted by v8gaz
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Kwik-Fit-up insurance did teh same to me, even after I called to cancel the renewal. Then they demanded a 450 quid cancellation fee. They refuse to confirm my no-claims bonus for last year until I pay (which I wont be).
Got a letter from their bully boys demanding payment, so I called them and said, 'right, pick a date for court, cos my current client is the UKs biggest insurer, andf I know that you record every single call'. They backed down. But still no NCD proof. Just about to put in a formal written complaint, as the FSA take tese very seriously, and it really fooks their day up.
Got a letter from their bully boys demanding payment, so I called them and said, 'right, pick a date for court, cos my current client is the UKs biggest insurer, andf I know that you record every single call'. They backed down. But still no NCD proof. Just about to put in a formal written complaint, as the FSA take tese very seriously, and it really fooks their day up.
Never had issue with Kwik Fit and I have insured with them about 3 times. Not since 2009 though so maybe they have gone downhill since. Normally it is a case of renewal coming through, check small print, some say auto renew, call and cancel. Others say call to renew etc just ignore and that is the end of it.
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