Eggsactly
You are right pisces, they've screwed this up. For the record, Egg was always allowed to operate independently of Prudential (even though it owned 80% of its shares), then Prudential bought the rest and decided to integrate it into its own portfolio. Then it fell into problems and the ever increasing 'urge' to outsource/offshore, culminating in the complete transfer of its IT/call centres to Capita late last year. At the same time, again to 'add value' to the shareholders (increase dividends), they sold the credit card to Citigroup. Seems like Prudential has lost the plot completely, shame about that as it was a very well-known company and a good insurance provider.
You are right pisces, they've screwed this up. For the record, Egg was always allowed to operate independently of Prudential (even though it owned 80% of its shares), then Prudential bought the rest and decided to integrate it into its own portfolio. Then it fell into problems and the ever increasing 'urge' to outsource/offshore, culminating in the complete transfer of its IT/call centres to Capita late last year. At the same time, again to 'add value' to the shareholders (increase dividends), they sold the credit card to Citigroup. Seems like Prudential has lost the plot completely, shame about that as it was a very well-known company and a good insurance provider.




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