Originally posted by AtW
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Flipping HMRC
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Originally posted by Spartacus View PostI doubt it was anywhere near that cheap.Comment
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It is bonkers. Most organisations have to provide goods or services, and collect money for them, and they manage to do both bits passably well. HMRC just has to do the collecting money bit, and they still whoops it up most of the time.Comment
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The difference is in that if commercial companies fail to collect money, then the money will go elsewhere and those commercial companies can go bust, on the other hand Her Majesty's Customs and Excise server won't go bust anyway, and if you don't pay them on time you might go to jail.
Given that no suprise they suck IT wise - I doubt internally workers there love high degree of automation anyway because it would result in cut in their jobs.Comment
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Originally posted by The Lone Gunman View PostI had to laugh (grrrrrrrrrrrrrrr). Whe I went to do my online filing I had a problem with the web pages updating and accepting what I had entered.
I rang the help desk and they asked which browser I was using. I said internet explorer. They said that their webservices were not entirelycompatible with IE. I couldnt believe that HMRCs web site doesnt work with THE most popular (dont start the MS debate) web browser available. WTF are they playing at?Comment
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Originally posted by AtW View PostIt had not been processed yet.McCoy: "Medical men are trained in logic."
Spock: "Trained? Judging from you, I would have guessed it was trial and error."Comment
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Aren't you glad your tax pounds are being well spent?
Okay, so despite the fact that the problem appears on the service issues page of the HMRC webtulip, I've just received this email...
From: Online Services Helpdesk [[email protected]]
Dear Spartacus
Thank you for your email.
We are not aware of any issues with the website please contact the helpdesk if the problem persists.
Regards
Online Services Helpdesk
I'm Spartacus.Comment
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