Crapita At It Again...

[Great Parks]

So I have an urgent compliance turnaround for a Monday start. All documents provided, references received etc.

Now I get to the basic DBS check and I can't enter my address because:

We apologise for the inconvenience. Unfortunately we are unable to service your request at this time.

We expect this to be a temporary problem - Please try again in a few minutes.

Been like that for over 24 hours now. The state of it....

[ladymuck]

Can you not do it via this link, or does it ultimately end up in the same place?

https://www.gov.uk/request-copy-criminal-record

[Great Parks]

Can you not do it via this link, or does it ultimately end up in the same place?

https://www.gov.uk/request-copy-criminal-record

That uses GOV.UK Verify. I have to use the other link to enter the agency details

[Great Parks]

It didn't like my address - there's a comma in address line 1 which works everywhere else but not here.

Their validation's pretty cr@p. Client and server side to dish out an error like that.

[Great Parks]

Right, so I get to the final confirmation page, tick all the checkboxes and click Complete and it just realods the page. No errors, nothing.

Go and make a coffee, come back and my session's timed out and I've lost everything

[DonaldJTrump]

Sometimes the Gods conspire against you!
Explain the situation and ask whoever for a temp waiver to protect the Monday start

[covbob]

Inneresting story.

[Great Parks]

Inneresting story.

Not especially. Rather a highly frustrating experience when I know that I could single handedly put together a site that is much more watertight than the rubbish that Crapita and their minions have produced at God knows what cost to the tax payer.

I have a similar experience every month when I pay my council tax.

[anonymouse]

I seem to recall a similar problem, answer was to try different browsers and see what happens.

[Great Parks]

I seem to recall a similar problem, answer was to try different browsers and see what happens.

Isn't that just wholly unacceptable for a public facing govt website or am I being naive? FFS!