I'm from Microsoft, there's something wrong with your computer

[GlenW]

On the plus side, she doesn't use online banking.

She may do now, just she doesn't know about it.

[DimPrawn]

She's probably on MI5 list of most wanted by now.

I expect her PC is currently trying to hack into a secret North Korean nuclear weapons research facility.

[mudskipper]

She's probably on MI5 list of most wanted by now.

I expect her PC is currently trying to hack into a secret North Korean nuclear weapons research facility.

Oh well, that'll save on care home costs.

[meridian]

And I hope you've already told her to disconnect from the Internet?

(Mind you, depending on how long ago it was that she was letting them into her PC it may be far too late).

Full reformat and reinstall is the only way to be sure, there may be key loggers or it may have been set up as a mail drone for spam.

[MasterBlaster]

Sounds like it was something similar to this: http://www.troyhunt.com/2015/04/the-...rus-scams.html

[DimPrawn]

Hi, I'm Bob from Microsoft....

'Hi, I'm from Microsoft and I am GOING TO KILL YOU'

[mudskipper]

And I hope you've already told her to disconnect from the Internet?

(Mind you, depending on how long ago it was that she was letting them into her PC it may be far too late).

Full reformat and reinstall is the only way to be sure, there may be key loggers or it may have been set up as a mail drone for spam.

She's switched it off. I'm guessing they had access for half an hour or less, but not sure.

[woohoo]

Watch out they may try to blackmail her using her browser history - not sure what she is into but it's best you ask her and have a frank discussion about her porn habits.

[stek]

If it's Bobs and these scams usually are, they've lost the data already....

[MicrosoftBob]

Hi, I'm Bob from Microsoft....

'Hi, I'm from Microsoft and I am GOING TO KILL YOU'

So Microsoft Bob has turned to a life of crime, what a fall from his heyday of 1995, I hope Rover hasn't met a similar fate