When dealing with a SME do you set up recurring monthly fees + hourly rates on top for the excess calls or what?
It seems to be the best approach - otherwise you might not see any money at all, I suppose?
What are the most common issues to deal with? I've done a bit of sysadmin work in the past and it seemed to bit a mix of AD work and printer not plugged in, is it still the case?
It seems to be the best approach - otherwise you might not see any money at all, I suppose?
What are the most common issues to deal with? I've done a bit of sysadmin work in the past and it seemed to bit a mix of AD work and printer not plugged in, is it still the case?
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