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The agent needs to look busy and there is always a small chance of a deal if talking to a client or candidate. More so than doing nothing.
Long ago as a grad recruit, I worked for a tight ass department that 'saved' money by not using rec agencies. Good candidate CV's were binned just because they were sent by agencies. They ended up wasting $000's on ads in publications and took on some right duffers - the type looking for a retirement job and pension at the end of it.
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