Business bank accounts

[aa2006]

I've never needed Santander customer service, but I'm happy with the account.

Same here going on nearly 8 years never had to contact them about anything

[ctdctd]

Cater Allen here for 8+ years with no complaints.

Had to phone them up once when I locked myself out - due to the way I'd done it they had to send me a postal reset code which arrived next day.

Faster payments is a little odd - it goes the day after you request it and arrives in the afternoon but its eccentric behaviour is at least predictable!

Other then than, money goes in, money comes out, and a statement arrives every three months.

[NibblyPig]

I use santander, it's fine now but getting online banking access was a total nightmare that ended with me writing them a written complaint and them sending me a couple of hundred quid as an apology for the huge mess they made of it.

[SueEllen]

Cater Allen here for 8+ years with no complaints.

Had to phone them up once when I locked myself out - due to the way I'd done it they had to send me a postal reset code which arrived next day.

Faster payments is a little odd - it goes the day after you request it and arrives in the afternoon but it's eccentric behaviour is at least predictable!

Other then than, money goes in, money comes out, and a statement arrives every three months.

I get a statement monthly.

[ctdctd]

I get a statement monthly.

Yep - I opted for three monthly - physical paperwork is so 20th century!

[PetroDollarWarrior]

I've been using HSBC since 2010 with no issues. Customer service is great, always get through on the phone and able to speak to someone in the UK. I also do my personal banking with them, so transferring money (dividends etc) is pain free. I got my mortgage through HSBC and because they could see all my accounts (business and personal) at the same time is was hassle free, I didn't need to submit any company accounts.

[kristen330]

Getting more and more frustrated trying to deal with Barclays. Anyone got any recommendations for a Business account that comes with decent customer service?

Definitely not Lloyds. They're extremely incompetent. That said, they did give me £113 compensation for the inconvenience I suffered in trying to set up an account with them! Since the set up I've never had to contact thankfully!

[kaiser78]

Definitely not Lloyds. They're extremely incompetent. That said, they did give me £113 compensation for the inconvenience I suffered in trying to set up an account with them! Since the set up I've never had to contact thankfully!

I am guessing Dave B has probably made his choice now, 20 months after seeking recommendations...

[rjoe]

Metro working well for me...

[kristen330]

I am guessing Dave B has probably made his choice now, 20 months after seeking recommendations...

Opps, haha! Well spotted. Need to remind myself to look at the dates of these posts!