Business bank accounts
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  1. #11

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    Quote Originally Posted by TheFaQQer View Post
    I've never needed Santander customer service, but I'm happy with the account.
    Same here going on nearly 8 years never had to contact them about anything

  2. #12

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    Cater Allen here for 8+ years with no complaints.

    Had to phone them up once when I locked myself out - due to the way I'd done it they had to send me a postal reset code which arrived next day.

    Faster payments is a little odd - it goes the day after you request it and arrives in the afternoon but its eccentric behaviour is at least predictable!

    Other then than, money goes in, money comes out, and a statement arrives every three months.
    Last edited by ctdctd; 6th December 2015 at 12:22.

  3. #13

    Fingers like lightning

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    I use santander, it's fine now but getting online banking access was a total nightmare that ended with me writing them a written complaint and them sending me a couple of hundred quid as an apology for the huge mess they made of it.
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  4. #14

    I live on CUK

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    Quote Originally Posted by ctdctd View Post
    Cater Allen here for 8+ years with no complaints.

    Had to phone them up once when I locked myself out - due to the way I'd done it they had to send me a postal reset code which arrived next day.

    Faster payments is a little odd - it goes the day after you request it and arrives in the afternoon but it's eccentric behaviour is at least predictable!

    Other then than, money goes in, money comes out, and a statement arrives every three months.
    I get a statement monthly.
    "Youíre just a bad memory who doesnít know when to go away" JR

  5. #15

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    Quote Originally Posted by SueEllen View Post
    I get a statement monthly.
    Yep - I opted for three monthly - physical paperwork is so 20th century!

  6. #16

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    I've been using HSBC since 2010 with no issues. Customer service is great, always get through on the phone and able to speak to someone in the UK. I also do my personal banking with them, so transferring money (dividends etc) is pain free. I got my mortgage through HSBC and because they could see all my accounts (business and personal) at the same time is was hassle free, I didn't need to submit any company accounts.

  7. #17

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    Quote Originally Posted by DaveB View Post
    Getting more and more frustrated trying to deal with Barclays. Anyone got any recommendations for a Business account that comes with decent customer service?
    Definitely not Lloyds. They're extremely incompetent. That said, they did give me £113 compensation for the inconvenience I suffered in trying to set up an account with them! Since the set up I've never had to contact thankfully!

  8. #18

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    Quote Originally Posted by kristen330 View Post
    Definitely not Lloyds. They're extremely incompetent. That said, they did give me £113 compensation for the inconvenience I suffered in trying to set up an account with them! Since the set up I've never had to contact thankfully!
    I am guessing Dave B has probably made his choice now, 20 months after seeking recommendations...
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    Metro working well for me...

  10. #20

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    Quote Originally Posted by kaiser78 View Post
    I am guessing Dave B has probably made his choice now, 20 months after seeking recommendations...
    Opps, haha! Well spotted. Need to remind myself to look at the dates of these posts!

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