Originally posted by minstrel
Thanks for taking the time to check out FreeAgent and write up your feedback. We're getting lots of valuable responses at the moment and it's really helping us drive the service in the right direction.
On your specific points:
1) Can you tell me what platform/browser you're using and we'll follow up...
2) Expenses are only added if they are dated on on prior to the invoice date.
Can you just check the expense and invoice dates are correct in that sense. If they are, there really is an issue which I'll look into.
We we do the next weekly release ('Gouda', this Sunday) you will also be able to rebill out-of-pocket expenses too.
3) You're right - it's not correct at the moment. Sorry.
But you are allowed to reclaim the fuel element of the mileage allowance as long as you have a garage VAT receipt.
The HMRC publishes 'advisory fuel rates' which are a moving target and depend on the engine size and type. Current rates (from 1 Feb 07) are here and historical rates are here .
Yes those rates apply to reimbursing company car fuel but they are assumed to apply to the fuel element of a VAT reclaim, too.
Some accountants advise a standard 10p/mile rate (the real ones vary between 9p and 16p) which, since the rates are advisory only, is likely to be OK.
We'll fix the current behaviour in 'Gouda' to reflect reality (as per the correct mileage rates). Insofar as reality exists at HMRC, that is

4) A rework of timesheet weekly entry is on the cards for about a fortnight's time. As for monthly entry - what would you personally want to see - a big calendar grid to enter daily hours against a single project and task? Comments on each day as well?
And as for selling the service you're right. There's lots of effort to be saved on their part as well. Once we have the slightly rough edges knocked off, we plan to chat to them. But it's just one of the several business models we're sketching out.
Cheers
Ed
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