As some of you know I was involved in court case which I won - I was stupid to get laywers involved so it cost me more than I won. Now I got final bill and it appears that they charged me for stuff like giving me breakdown of their fees - a few months ago they send me bill with extremely generic invoice that did not contain time they spent on it - they bill me by time so they must have had it unless they were making it up. I requested detailed breakdown and now they send me final bill which charged me £150 for a few phone calls + preparing that breakdown - ie invoice.
This sounds WAY TOO unreasonable. So question is - can they charge for preparing invoice for you?
Specifically they charged £150 for the following:
2 short (5 mins or so) phone calls from me
writing ME about me not using their services!
preparing detailed breakdown of charges
receiving MY letter to pay me back final invoice!
phone call from myself reminding about cheque to be send me!
The person who dealt with that charges £66 per hour, so it must be well over 2 hours of work.
On the invoice before that with details of all charges they stated the amount that was due for refund - they did not mention cost of that detailed invoice in the invoice itself.
This sounds WAY TOO unreasonable. So question is - can they charge for preparing invoice for you?
Specifically they charged £150 for the following:
2 short (5 mins or so) phone calls from me
writing ME about me not using their services!
preparing detailed breakdown of charges
receiving MY letter to pay me back final invoice!
phone call from myself reminding about cheque to be send me!
The person who dealt with that charges £66 per hour, so it must be well over 2 hours of work.
On the invoice before that with details of all charges they stated the amount that was due for refund - they did not mention cost of that detailed invoice in the invoice itself.
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