Starting to have regrets joining Clearsky Accounting!

[JB3000]

I'm with Parasol at the moment and was looking to move to Ltd with SJD until I saw you reply. Who would you recommend?

Key points to think about:
1) Does your new accountant use Free Agent? It is definitely the future as HMRC submissions can be done through it and it means that you are not tied into one particular accountant's internal system.
2) Does your new accountant reduce their fees when you are not working? If so, by how much?
3) Will your new accountant charge you additional fees when you close down?
4) Does your new accountant charge additional fees for references, letters and certificates for mortgages and lettings purposes?
5) Does your new accountant charge additional fees for extra self assessments and/or payrolls for additional shareholders? If so, how much?
6) Does your new accountant have a tie in period of 12 months?
7) Does your new accountant do IR35 reviews?
8) Do you get a dedicated accountant?
9) Is the £13 annual return fee included in the price?
10) How long does it take to get replies to emails?