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Wage thanks, you are the type of person I need to be engaging with not some code monkey (sorry techie) who only knows how to spew out lines of Bill's code. Will PM you if I need further info.
Milan, I don't know the details of Chico's project, but a few million pounds is not much money at all.
Just consider the cost of staff and contractors/consultants, a bit of training, some travel, perhaps a bit of non standard software, perhaps software licences. Bang goes a million pounds, and that's true for virtually any project.
can I suggest you ignore the poor man's unquanitifiable chatter in your KM discussion on Yahoo Groups and perhaps spend it bit of money and get some substantiated advice from someone like Gartner ?
can I suggest you ignore the poor man's unquanitifiable chatter in your KM discussion on Yahoo Groups and perhaps spend it bit of money and get some substantiated advice from someone like Gartner ?
Milan, your post was obviously intended as a p1ss take. However, such forums are useful as they provide a window into other organisations. They offer an opportunity to discuss with others what has and hasn’t worked in previous projects, and what lessons were learnt.
Designing and implementing a solution to meet a client’s needs is rarely about building a new IT system. Clients often claim to know the problems of their organisation, but this is rarely true. It is important to ascertain whether, for example, the client really does need a spanking new CRM system, or whether they would be better off training their staff to be more efficient and customer focused.
