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It strikes me that you've let a nice evening out with friends get ruined over 80 pence.
I agree that if the bill said £19.20 then that is what's owed. If there was a service charge (discretionary or otherwise) it should be as a clear separate line but included in the total at the bottom. Whether you choose to argue it with the manager is your choice.
You might get annoyed by the presumption of the barman but personally I would have been back enjoying the drinks with friends rather than waiting for the 80p.
As for the extra £3.33 per person, if it says "service charge will be added" then it's part of the agreed bill. If it says discretionary, it's your choice but IMHO it's part of the cost of a night out.
Getting worked up over whether £3.33 per person is a reasonable cost for having someone set your place, take your order, bring your food, clear your dishes and bring your bill is no way to enjoy time out with friends.
If you're not happy with the service and food from an establishment, don't go there again. If it really was a disaster, talk to the manager.
Don't fret the little things and enjoy the company you're with.
You don't half assume a lot. didn't ruin my night at all. thank you very much. Talked about if for 2 mins and that was it. Didn't talk to the manager. Don't remember saying that. I just told the bar man I wasn't going to pay service charge for drinks at a bar especially as he was slow. Took 1 min longer.
Oh. by the way. We paid the tip for the waitress. All smiles, prompt, funny etc. No problem at all there.
Last edited:
11:18