**** ***!!!
That seems BA attitude in airport - instead of rebooking there sending clearly foreign customers to call number that is too busy as everyone calls it, ffs!


Is BA supposed to pick up cost of hotels then due to cancellation of original flight?![]()

Where were they flying from/to? I have a bit of sympathy with the airlines. If the airports cannot keep their runways clear there is sod all the airline can do about it. I'm looking to fly home from Geneva tomorrow and i bet that gets cancelled. i won't be happy but I doubt it's the fault of the carrier. Also I'd like to know that the plane will touch down on tarmec and not ice/snow and culminate in a big orange fireball.

That's total and utter tulip - what's worse is when foreigners are being told that they are given phone number (albeit) free to deal with the consequences, they should have been rebooked there and then to nearest flight and given voucher to pay for hotel FFS!