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Ta. Not customised and as said, anything Paypal sends ought to work in any major client. Maybe she just has summit screwed up as usual, will look next time there. Unfortunately, many with even less knowledge than my sister so few problems are likely to be unique.
PS Although I do seem to have unique problems with IE bloody 11 that nobody else on Google seems to have. Was trying to change the settings on my router the other day, impossible until I switched to Chrome.
For ie go into developer tools (f12) and see what it's currently pretending to be.
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