I use powweb.com for mine, as I've always found American sites more reliable and cheaper than some UK ones.
Only ever had one problem in 5 years of hosting, and they gave me a month free to make up for it.
Think you may be right. 34sp are atrocious! Been waiting for nearly a week despite being told last Wednesday the account was ready. No response from their tech people. Will have to 'go to war' with them over the phone, which is something we shouldn't have to do in this day and age.
Now I know why we have programmes like Watchdog on TV!
