My new printer's broken...

[DiscoStu]

I just unpacked and put together my spangly new Canon MP510 scanner/printer/copier thingy and it looks very pretty.

Then I tried to use it. It goes through all the motions of printing, except it's not laying any ink on the paper. All four cartridges are brand new, so I'm guessing it's not them, but it has a separately installed print head, which I suspect to be the problem.

Does the congregation have any advice on how to fix before I phone Canon and get cross?

 

[Clippy]

You sure there is no plastic protection around the print head or cartridges?

 

[DiscoStu]

You sure there is no plastic protection around the print head or cartridges?

Unfortunately not, it all came off when I first installed everything. Think I'm just going to phone up and shout tomorrow.

 

[BrilloPad]

I just unpacked and put together my spangly new Canon MP510 scanner/printer/copier thingy and it looks very pretty.

Then I tried to use it. It goes through all the motions of printing, except it's not laying any ink on the paper. All four cartridges are brand new, so I'm guessing it's not them, but it has a separately installed print head, which I suspect to be the problem.

Does the congregation have any advice on how to fix before I phone Canon and get cross?

Can I make a silly suggestion - anything in the manual?

 

[BrilloPad]

Unfortunately not, it all came off when I first installed everything. Think I'm just going to phone up and shout tomorrow.

shout tomorrow? why not shout abuse?

IGMC.

 

[DiscoStu]

shout tomorrow? why not shout abuse?

IGMC.

Let me help you put it on

 

[DiscoStu]

Can I make a silly suggestion - anything in the manual?

The what?

 

[BrilloPad]

Let me help you put it on

sorry

 

[BrilloPad]

The what?

Is there one online?

 

[DiscoStu]

Is there one online?

Manuals are for girls and the technically inept.

(So I had a look in the paper one and on the Canon website and can't find anything heplful)