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My agency moved me from Parasol to Paystream after the hacking debacle. Parasol was my first experience of an umbrella. I have now had my first payroll from Paystream this week and OMG - what a contrast. Like night and day. The payslip is so much clearer, the salary sacrifice done as it should...
Have to say I do feel for them, I found that they did reply to my e-mails albeit after 3-4 days - and explained what they were doing to progress my payments etc. I have today finally had my December pay which was due last week, paid via normal payroll and with usual deductions. I had opted not...
I guess no harm in saying it - Paystream will be the new umbrella for my agency. They apparently have been using them already for some new contracts and in some cases some contractors have been migrated already. My main requirement is salary sacrifice into my SIPP and i have seen on the boards...
Thanks - yes i was wondering how it would work with P45 etc so I have started jotting down questions for my meeting next week with the agency and the new umbrella. Thanks for making me aware though - anything else I should be aware of as well?
Got an phone call and email from my agency today saying that due to all the problems caused by Parasol and numerous complaints from the agency's contractors they are terminating their relationship with Parasol effective 18 Feb. All timesheets up to 18 Feb will be paid by Parasol, and anything...
e-mail received at 18:28 this evening:
Dear xxxxx
Further to the communication sent to you on 17th January 2022, we would like to provide another update in respect of the recent incident involving...
Well i know this may not be the norm but I actually do both - as Parasol will only allow contribution of the bare minimum into the NEST pension - they do 4% employer contribution before tax and 4% employee contribution after tax. (I am purely doing this so that I can build up a small pot below...
I've looked at all my pay summaries for the last 12 months and there is nothing that looks like that in my payslip. I have a spreadsheet with the amounts pre-calculated with what should be on my payslip and i always check it with the pay summary and pay slip -- and its only ever out by a few...
Its a smokescreen - everyone I know who has tried (and multiple people on linked in and twitter) have tried to call / DM - and we just get told sorry we can't actually access your records so we can't do anything while the system is down. Its been at least 5 days down now so I think the FCSA...
If you type the myparasol address in to the browser directly you get the strange certificate message - however if you load parasolgroup.co.uk and then click the myparasol link it says that they are undergoing maintenance and you cant get through on phone either so to contact them urgently you...