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Recent content by Cjackson

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    InTouch communication awful

    Really quick Really quick Having questioned their service previously I can tell you, they are usually really quick at replying and answering queries. I have had 2 emails answered this morning. Both answered quickly and one was an IR35 contract review. They are a resource down and doing all...
  2. C

    InTouch Accounting Service Decline?

    I'm not a competitor. I'm a contractor who runs Joint Vision Consulting ltd (look me up you can see if you like) Again let me stress I wasn't slating the company I was asking others if they were experiencing the same. If it sounded like I was then I apologise to intouch and the users of the...
  3. C

    InTouch Accounting Service Decline?

    It wasn't one email but I didn't want to list out all the missed correspondence. This is a forum where people ask questions and Social Media (forums) is a way that companies are using more and more to contact their customers and understand how customers feel about services. That is why a...
  4. C

    InTouch Accounting Service Decline?

    Hi all I joined Intouch Accounting this month and all was going swimmingly until this last week where I don't seem to be getting a response. 5 days and I'm still waiting for them to answer an email? Anyone else seeing the same drop in service? UPDATE 23/11/12 Craig has explained and answered...

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