iSoft

[Francko]

Hmmm, no surprise there then. Sounds like the typical 'Brit' style of management which I have experienced in over 30 years in the industry, and it seems to just get worse and worse.

Oh, you mean the great blame-shifting style? That must have been your fault.

 

[Fungus]

Oh, you mean the great blame-shifting style? That must have been your fault.

At my last two client site most managers are/were foreign and good.

IMO most English managers are tulipe blame merchants. Scots are as bad if not worse. Why do we have this paranoid mustn't grumble it's his fault attitude?

 

[Francko]

At my last two client site most managers are/were foreign and good.

IMO most English managers are tulipe blame merchants. Scots are as bad if not worse. Why do we have this paranoid mustn't grumble it's his fault attitude?

That should be the reason why you can't have a decent english football coach.

 

[milanbenes]

the British interpretation of capitalism in action

Milan.

 

[datestamp]

From the iSoft 2004 accounts:

Digby Jones (48), Senior Independent Non-executive Director and Chairman of the Nominations Committee#†, was appointed to the Board on 19 May 2000. He is Director General of the Confederation of British Industry (CBI), a non-executive director of Alba plc, a director of Business in the Community, a non-executive director of the unlisted mhl support plc and Chairman of the unlisted etrinsic plc.

And from the Times report mentioned by Milan:

Sir Digby Jones, the former director-general of the CBI who was a non-executive director of iSoft until July 2005, describes Cryne as a “true Yorkshireman”.

“He had foresight. He was one of the industry’s great visionaries,” said Jones.

Er - right !! If you say Digby old chap

And in 2001, when Digby flew out to India to view the opening of the Chennai office of iSoft:

AFTER his first, week-long visit to India, Mr Digby Jones, Director-General of the Confederation of British Industry (CBI), has said he will sensitise the British industry about the enormous opportunities beckoning overseas investors.

``Next Thursday, I'll write a detailed note on India to all our members and follow it up personally by contacting individually the potential investors,'' Mr Jones told Business Line. And that is not all. ``Every week I will send a note to all the 2,500 members of the CBI about India,'' he added.

What you sew ... so you shall reap....?

Oh dear, it never rains but it pours: iSoft boss Whiston quits

The chief executive of struggling IT company iSoft, Tim Whiston, has resigned from the group following a series of accounting problems that plagued the company and forced it to cut profits.

Shares in the company, a supplier of software for the controversial NHS national programme for IT, have fallen from around 400p in January to 55p this month as the aggressive accounting policies iSoft had been using came to the surface.

And BGG, is there some possibility that the "support specialist" is no longer sat at his desk:

The group has also announced that it has taken action to re-align its operating costs with future revenue expectations. This will see iSoft review its cost structure in an attempt to cut costs from £210m to £180m. It is expected that 150 people, 15% of the company's work force, will be made redundant.

 

[cojak]

It's very simple

It's very simple

iSoft (and many others like them) are 'box-shifters' from the Micro$oft mould. They code and ship out units.

Providing ongoing support for these 'units' is a completely alien concept to them so they have no service support structure in place when things go wrong.

There was someone on this board bemoaning ITIL ans Service Management and urging everyone to go back to the 'boxed set' model.

Well, this is what happens when that model goes t1ts up, fellas....