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They claim that with a business package the contention ratio is only 20:1 whereas for domestic ADSL it is 50:1
They also claim you will get "business level support" -in reality this still meant spending a very frustrating 1+ hours on the phone to those nice, polite and ever so knowledgable injuns whilst they try to resolve some issues I was having.
To be fair to BT, in the 3 or so years I had broadband I only ever experience 1 service outage and that was for a few hours.
In terms of actual bandwidth I am getting no better than my mate who is on the same exchange but with a residential package.
In summary, I'm not sure its worth paying the extra dosh for "business" because I have experienced download speed degradation when the local DVD pirate is on Kazza (and I know for a fact he isnt on a business ADSL package)
You should not need a business package unless you are generating massive amounts of traffic. I would suggest a domestic package and change to commercial if they complain.
I do - signed up with BT, they have 3 months trial that you can cancel (though they won't let you transfer to anyone else until 3 months are over), 29.99 + VAT, they say its unlimited traffic - on other packages they clearly state limits (guidelines), since its explicitly business line they can't really whine about its usage.