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Did a gig for them back in 08. Invoicing was a doddle as you filled in their online timesheeting system (Right rewards), and they send you the invoice you would have generated, and a remittance advice.
I have to say I find them one of the best agents to deal with. Done about 4 gigs with them and they always phone me pretty soon after a role comes up in my area. Every gig I have went forward for with them I have got so I know when they call it's a genuine gig and they don't piss me about. Invoicing is fairly OK and never had any major problems.
If I was looking for work I would contact them first off. I like them which I know is not the norm round here.
However they did pester me for 2 references during my last gig which I know the client was not interested in and they still were at it even when the client had offered me 2 extensions.
Had a chat with them once. Told them that any contract would be with the limited company I work for and not with me personally. They didn't really grok that idea.
I was with them for a gig from 2005 - 2007. They kept out of my way, processed extensions promptly, and always paid on time. OTOH, I was working through a brolly, so I don't know what they're like on IR35 stuff.