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Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.
4 Days on the bench for me too, and I'm finding the samw thing. Problem is, many of my potential real clients are NHS and their numbers always come up as witheld for confidentiality reasons.
Quite often office calls are withheld, something to do with what PBX they are using. Think something to do with internal lines not having CLI so if an office bod calls and CLI is on then it is the main PBX number that is given out and this is usually not the number to call the right person back on. Hence it is often with held.
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