Sample Software Support contract?

[Earlyflash1]

Hi all

I have a chance at quoting for some work for software support (operational primarily).

Does anyone know of any 'standard' contracts for this sort of thing? I'm thinking of stuff like on-call support with a retainer basis.

I don't normally quote on this basis, so interested in anything that I can use.

[malvolio]

Hi all

I have a chance at quoting for some work for software support (operational primarily).

Does anyone know of any 'standard' contracts for this sort of thing? I'm thinking of stuff like on-call support with a retainer basis.

I don't normally quote on this basis, so interested in anything that I can use.

IPSe is your friend... Try looking here: https://www.ipse.co.uk/advice/contra...ngaging-client