Microsoft debuts 'fix it' program

[gingerjedi]

http://news.bbc.co.uk/1/hi/technology/8629331.stm

Oh FFS, support monkeys despair.

 

[original PM]

don;t worry - there will always be plenty of people wanting password resets!

 

[gingerjedi]

don;t worry - there will always be plenty of Indians wanting password resets!

FTFY

Though in my experience I've yet to meet an Indian software dev that understands the concept of a helpdesk or ticket queue.

 

[stek]

don;t worry - there will always be plenty of people wanting password resets!

With a proper IdM setup the user can do that themselves!

 

[Sysman]

With a proper IdM setup the user can do that themselves!

Shhh!