Feeling a tad overwhelmed, could someone with a clear head sanity check the following please, is it a fair summary? May also be useful for others.
West 28 / Trethowans / FCA: Key dates and next steps
Position as of 6 November 2026
1. Your timeline
28 Oct
Received Trethowans Letter of Claim
Action: Keep the letter, enclosures and original correspondence together. No immediate payment is required simply because a Letter of Claim was received.
5 Nov
FCA intervention and requirements
The FCA imposed restrictions on Ethica Resolve concerning collection activity, vulnerable individuals, communications and default judgments.
Action: You have already provided the FCA with supporting evidence
12 Nov
Deadline for FCA-cleared notices
By noon, Ethica must send the required notice to affected people who received a Letter of Claim or payment demand from 2 July 2026.
Action: Check your email and post. Save any notice received. If none arrives, that does not cancel your existing deadline.
13 Nov
Anticipated court-claim filing deadline
The FCA requirements refer to proceedings involving approximately 3,028 individuals, anticipated to be issued on or before this date.
Action: Watch for court correspondence. This does not establish that you are one of those individuals or that proceedings will be served on you that day.
27 Nov Your current deadline
Trethowans Letter of Claim response
The deadline stated in your correspondence remains operative unless Trethowans confirms otherwise.
Action: Submit a suitable response disputing the claim and requesting the supporting evidence, or obtain legal advice on that response, before the deadline.
21 Dec
FCA deadline
Vulnerability assessment
Ethica must complete an assessment concerning 5,754 people and report to the FCA.
Action: No separate response is required from you solely because of this deadline.
2. What the FCA restrictions actually mean
The FCA's
5 November statement confirms that affected consumers do not have an enforceable obligation to pay at this stage while regulatory and legal issues are resolved.
FCA The detailed requirements you previously shared add several important qualifications.
Issue | What it means for you |
| Payment demands | Ethica and its agents are restricted from making further payment demands to people in the proposed court claim until the necessary conditions are met. |
| Default judgments | Ethica and West 28 must not seek default judgments while the specified legal and regulatory requirements remain unmet. |
| Court proceedings | Paragraph 7A expressly permits proceedings to be issued, served and pursued. The restrictions do not amount to a litigation ban. |
| Enforceability | Whether these alleged debts are legally recoverable remains unresolved. Any necessary FCA validation and Consumer Credit Act court orders must be obtained. |
| Vulnerability | Ethica must assess potentially vulnerable individuals, with additional protection for 23 people already identified as particularly vulnerable. |
This distinction matters: West 28 may be able to start a case without yet being entitled to enforce the alleged debt or demand payment.
The FCA has not ruled that all these debts are invalid.
3. What Trethowans' correspondence changes
Trethowans has indicated that proceedings might be issued before the pre-action correspondence is complete because of potential limitation issues.
That makes the 13 November date particularly relevant. A claim could be filed to protect West 28's position, even though the merits and enforceability remain disputed.
There are three separate stages:
Letter of Claim
A pre-court demand inviting your response. This is the stage you're currently known to be at.
Court claim issued and served
A formal legal process, with its own deadlines once served. It does not mean West 28 has won.
Judgment and enforcement
The court determines the relevant issues. The FCA restrictions place additional conditions on default judgments and recovery.
If a court claim is served, respond within the deadline specified by the court, regardless of the FCA restrictions. The court deadline takes priority over any plan to wait until 27 November.
Bottom line
You have already done two important things: supplied historical evidence to the FCA and documented the personal impact.
Your next meaningful checkpoint is 12–13 November, when the required notices and anticipated court filings may clarify the position.
You do not need to pay the alleged debt now under the FCA's stated position. But you should not ignore the Letter of Claim or any court documents.
The safest balance is to monitor developments next week, keep legal advise as an option, and ensure you have a defensible response ready well before 27 November.