So this is what i received by email from Trethowans today and basically all the information i require off them has to be obtained via me going through an identity process and sending them a £1postal order for any of my requests to be valid. They have acknowledged my emails to them with the email below but have not acknowledged recorded letters i have sent to them I will be contacting the FCA tomorrow via telephone to log my complaints about this whole decades long harassment form various parties.
As stated in previous comments, i have received letters regarding this subject matter from various parties but in regards to Trethowans /ethica resolve/west28th street limited i have received four letters and two emails
24/04/2026 Not a demand for payment letter
01/09/2026 Repayment Demand Letter
07/10/2026 Default Notice Letter
28/10/2026 Letter of claim Letter
THIS IS THE LATEST FROM TRETHOWANS VIA EMAIL 02/11/2026
Thank you for your email and attached letters.
Our client has no concerns in respect of limitation.
You can gain access to the requested documentation on the client portal by contacting
enquiries@west28th.co.uk . Upon verification of your identity, you will be provided with a link to the secure portal holding all of your relevant information. This includes the documents you have listed and requested in your email.
Beyond the documents within the portal, we are not obligated to provide any further information or documentation.
We can download the documents and send them to you electronically. In order for us to do this and comply with data protection regulations, please send over a form of photo identification (such as your passport or drivers’ licence) as well as proof of address (such as a redacted bank statement or utility bill). Once this has been verified, the documents will be sent over.
Our client takes confidentiality seriously and so copies of your documentation, which contain sensitive information pertaining to the debt, personal data, bank details etc., may only be provided upon verification of your ID.
In respect of West 28 and Ethic Resolve Limited’s compliance with FCA regulations, this can be found online via the FCA website.
We acknowledge your request under Section 77 of the Consumer Credit Act. Please note that pursuant to the Act you are required to provide a £1 postal order fee with your request, until such a time as this is provided, your request is not valid. £1 is sufficient for all of the references. Please address the postal order to Trethowans LLP, at our Southampton office: Trethowans EBT Claims, Grange Business Park, Botleigh, Hedge End, Southampton SO30 2AF.
You should seek independent legal advice on the contents of our correspondence.
All of our client’s rights to pursue the debt remain reserved.
Yours faithfully,
Trethowans LLP