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Your post literally sends chills down my spine. I joined Brooksons over a year ago. After a few months of the most awful service I decided to leave on the basis that they would complete my accounts. Leaving was the best decision I made, my mistake was allowing them to do my accounts for that tax...
Run in the other direction
Run in the other direction
I would warn against trying out Brookson, I joined them 2 years ago and it was a complete nightmare. I luckly looked at a quick exit strategy but to this day their mistakes still haunt me. There are loads of good accountants out there...