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Yes I have seen those emails although that doesn't mean you disappear on your customers. That is my point. Not that they have been hacked. Sending out mass emails about the fact they they have IT issues is not customer service.
No Customer Service, no phone contacts, no communication whatsoever from this company. To top it off - I have not been paid for my December contract. No apologies or anything. Infact noone has been in touch - they have disappeared. PLEASE DO NOT USE THEM