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Well, I called them and the guy confirmed that both of my contentious years (06/07, 07/08) are unprotected (i.e closed - thanks for the translation DealorNoDeal!). So I cannot understand why they had added interest to my settlement agreement which was essentially a voluntary payment for closed...
Thanks, I think this is the position I am in, as I received a letter to say they were putting it on hold, awaiting the outcome of the review.
My loans are 2006/7 and a small amount 2007/8. I received one letter that implied they are both closed years and included an interest amount that I...