Tax Rebate problem with an Umbrella Company

**northernladuk** · 31 July 2021, 12:54

First step is to speak to your umbrella. You are employed now so it's up to them to explain exactly what is going on. They are responsible for all this so get them on the phone, ask them explain the situation in detail and don't come off the phone until you get an answer. It will answer your question but also give you a full understanding of how it works so you can keep a careful eye on what they are doing and you'll be forewarned should anything else that doesn't look quite right on the face of it pops up.

Don't let some payroll bod fob you off though. Stay on the phone until you are 100% clear and if you still aren't, escalate it. You pay for this service so and they are obliged to get it right.

Is your Umbrella FCSA approved? If so I very much doubt it's anything dodgy.

**northernladuk** · 31 July 2021, 12:56

Also, if you don't fully understand how holiday pay works then ask them about that as well. It's an odd setup that catches people unawares. Them keeping money back, paying you it when you are off and getting it back at the end of the engagement. Catches a lot of people out and we get asked it quite a bit so while you are get them to clarify that as well.

**lucyclarityumbrella** · 17 August 2021, 13:45

Originally posted by jugessurj86 View Post

Hi

On my payslip under Sub Contracter Deductions it says:
Tax Rebate -£187
Tax Rebate Held £187

does anyone know what this means?

will I get my rebate?

Sounds very odd indeed (sorry a bit late to this one). I have never seen that done before - you mention sub-contractor, can I ask are you CIS?

Tax Rebate problem with an Umbrella Company