Google Analytics, Ensighten and other analytics tools.
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    Default Google Analytics, Ensighten and other analytics tools.

    Does anyone know how web analysis tools tell whether a user is on a tablet, smartphone or desktop when they produce their analytics?

    Does it actually detect the device type or is it looking at browser type/os?

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    Quote Originally Posted by original PM View Post
    Does anyone know how web analysis tools tell whether a user is on a tablet, smartphone or desktop when they produce their analytics?

    Does it actually detect the device type or is it looking at browser type/os?
    Getting screen size is one of the quickest ways to identify the device being used (it would be a very broad classification though).

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    Quote Originally Posted by Brummie View Post
    Getting screen size is one of the quickest ways to identify the device being used (it would be a very broad classification though).
    Yeah that is one thing we were looking at.

    One of the problems is we have tablet devices but they just use them to access a virtual desktop running on windows server 2008.

    we are trying to see who is using the tablet and who is using the 'desktop thin client' but I think because they are accessing a virtual desktop on both devices it appears that the analytics tools cannot tell which physical device they are on.

    but maybe not..

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    Presumably the same methods that a website can use to see who is browsing. How it works I've no idea but the PHP code in Mobile_Detect has a long list of mobile devices, phones and tablets, by make and model as well as a list of browsers.

    Mobile Detect - lightweight PHP class for detecting mobile devices (including tablets)
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