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Agent/Agency getting their come-uppance - a tale of greed?

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    Agent/Agency getting their come-uppance - a tale of greed?

    So, in early December, heard about a gig which sounded appealing. Spoke with Agent, put forward at agreed rate......then nothing. I chased after a week, but with Christmas coming was not surprised to hear 'no news'. In the meantime, extension with current client confirmed, albeit not for long.

    Then, days after Christmas (Friday 27th or Monday 30th), I get call from Agent saying Client wants to interview me asap, when am I available. I confirm the rate I have been put forward at, and she clearly states, and emails, "...the numeric value of the rate is the one thing I cannot change on their Portal". So, knowing that there are a few candidates being seen, I get in as soon as I can and take first available date. Meeting with Client goes well, I expect to hear back in a few days, after all candidates seen. So far, so good.

    Agent calls a couple of days later to say:

    "Congratulations, Client really liked you and want to offer".......then a slight hesitant pause - y'all know what is coming......"but, due to a squeeze on their budget, they can only offer rate - £50/day".....very slight pause from me, before replying "We agreed rate I was put forward at, and that is the rate I will work for. Really liked the Client, but the rate is not negotiable".

    ...thereafter, for a good day or so, several phone calls from the Agent bemoaning difficulties Client is having with meeting my rate requirement, how hard she is trying to 'meet in the middle', what a really good company they are to work with and I should rally consider compromise......yada, yada, yada.
    I am sure that this is not the Client - well, reasonably......and so stick to my guns. Agent bleats on a little about "although you are preferred candidate, they may have to resort to alternative"....to which I say "Fine, you told me the rate was clearly notified to Client....that is what I charge"......

    In a nutshell, I wanted this gig, but smelled much fishiness.....so, I took the unusual and gamble step of contacting the hiring manager at Client directly via LinkedIn - he seemed a decent chap, and I felt we understood each other at interview.

    Guess what?! Seems Agent had been spinning Client a line about how I had another offer, and Client needed to up their rate to Agent......Agent was asking for Client Pay Rate +10%......all the while trying to get my rate down by £50/day......meaning there was some serious top-n-tailing attempt on maximising margin. Client guy was relieved to confirm Agent was up to no good - he felt it unlikely that I was asking for more, after they had offered - and we spoke candidly about what Client was paying, what my rate was and established there was £50/day margin for the Agent......seemingly, not enough for them!

    Over the next few days, Client (*really* large multinational) gave Agent a severe rocket, and onboarding commenced. All progressing nicely, until Director of the division of Agent called yesterday to apologise "for all the mis-communictaion(!).....and that there were lessons to learn for them"......and so on. Then, he advised that they were no longer able to progress supplying me to Client, and that Client had insisted I was moved to a different supply agency. Quick call to Client guy confirms that Agency had been "suspended from all contract recruiitment in respect of Client" for a period of 3 months, pending a full review of their practice(s)........

    ......and I will now be 'handled' by Harvey Nash (which seem a good bunch) who have been asked to pick up the pieces and ensure that all is sorted in time for me to start on-site on 27th January.


    Moral of the story is: Agent tried to increase their margin on gig from £50/day to close to £150/day.......by lying, and mis-representing both me and Client to each other......got found out, and in a world of pain. I am very glad that I took the risky step to contact Client guy direct - otherwise, my reputation would have taken a hit (looking like I was trying to play for more £s) and I would probably have lost the gig.

    Does make you wonder.........
    Last edited by kevpuk; 16 January 2014, 15:59.
    latest-and-greatest solution (TM) kevpuk 2013

    #2
    Anyone summarise this for me please.
    'CUK forum personality of 2011 - Winner - Yes really!!!!

    Comment


      #3
      Originally posted by northernladuk View Post
      Anyone summarise this for me please.
      Kevpuk - Boomed

      Comment


        #4
        Originally posted by northernladuk View Post
        Anyone summarise this for me please.
        Head for the last paragraph...
        "I can put any old tat in my sig, put quotes around it and attribute to someone of whom I've heard, to make it sound true."
        - Voltaire/Benjamin Franklin/Anne Frank...

        Comment


          #5
          Originally posted by northernladuk View Post
          Anyone summarise this for me please.
          First bit of the last paragraph:

          Originally posted by kevpuk View Post
          Agent tried to increase their margin on gig from £50/day to close to £150/day.......by lying, and mis-representing both me and Client to each other......got found out, and in a world of pain.
          Originally posted by MaryPoppins
          I hadn't really understood this 'pwned' expression until I read DirtyDog's post.

          Comment


            #6
            Yes, does go on a bit....sorry

            Many will go through variations on the theme, I figured I would use some of my wind-down-time in current gig to waffle on for a bit!
            latest-and-greatest solution (TM) kevpuk 2013

            Comment


              #7
              Originally posted by northernladuk View Post
              I'm a lazy git, can anyone summarise this for me please.
              FTFY

              Comment


                #8
                Originally posted by kevpuk View Post
                <snip lots of good stuff/>
                good!

                Comment


                  #9
                  Originally posted by kevpuk View Post
                  Agent was asking for Client Pay Rate +10%
                  ...
                  Agent tried to increase their margin on gig from £50/day to close to £150/day
                  Putting those two together - agent wanted client rate + 10% to get to £150 a day. So the client is paying £1500 a day for your services.

                  Instead, they are getting £50 a day, which works out at 3 1/3% margin.

                  I can understand why they wouldn't be happy with 3 1/2% margin as a business model.
                  Originally posted by MaryPoppins
                  I hadn't really understood this 'pwned' expression until I read DirtyDog's post.

                  Comment


                    #10
                    You have warmed my cynical heart with this modern day morality tale.

                    Comment

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