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Anyone here with British Gas?

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  • SueEllen
    replied
    Originally posted by d000hg View Post
    I'm sure we'll hear all the details in due course.
    Haven't we suffered enough yet?

    Leave a comment:


  • d000hg
    replied
    I'm sure we'll hear all the details in due course.

    Leave a comment:


  • SueEllen
    replied
    Originally posted by d000hg View Post

    Yes they are. MSE was even recommending people might want to switch suppliers last week.
    Then the solution is simple - the sockie needs to move his "account" from British Gas to random other supplier.

    Leave a comment:


  • d000hg
    replied
    Originally posted by SueEllen View Post

    Unfortunately no other energy supplier will take him on.

    Because they aren't taking anyone else on not because he's a ....
    Yes they are. MSE was even recommending people might want to switch suppliers last week.

    Leave a comment:


  • SueEllen
    replied
    Originally posted by d000hg View Post
    Just leave BG. Or cancel your DD.
    Unfortunately no other energy supplier will take him on.

    Because they aren't taking anyone else on not because he's a ....

    Leave a comment:


  • d000hg
    replied
    Originally posted by WTFH View Post

    Back to page 1 - he doesn't pay by DD because that means BG has £100million of his money sitting in their bank all the time, or some such twaddle.
    Maybe he should get a prepayment meter. PAYG.

    Leave a comment:


  • Guy At Charnock Richard
    replied
    Originally posted by WTFH View Post

    Back to page 1 - he doesn't pay by DD because that means BG has £100million of his money sitting in their bank all the time, or some such twaddle.
    Well if they'd accept regular meter readings so that I get billed accurately I'd set up DD but I'm not going to do than when they stick me with an estimate amounting to more than twice the amount of energy I've actually used. Yes, it balances out in the end but I am trying to stick to a monthly budget.

    Leave a comment:


  • WTFH
    replied
    Originally posted by d000hg View Post
    Just leave BG. Or cancel your DD.
    Back to page 1 - he doesn't pay by DD because that means BG has £100million of his money sitting in their bank all the time, or some such twaddle.

    Leave a comment:


  • d000hg
    replied
    Just leave BG. Or cancel your DD.

    Leave a comment:


  • Guy At Charnock Richard
    replied
    Originally posted by SueEllen View Post

    Put in a complaint to them in writing and escalate it, until they are forced to sort it out or at least compensate you for the time taken on the phone each time.

    As usual the problem is between the computer and chair.

    Yes, I have submitted a complaint via their complaints page & I'm keeping transcripts of all chats in case I need to take this to the ombudsman

    Leave a comment:

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