• Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.

Agency/umbrella pay delays due to new policy

Collapse
X
  •  
  • Filter
  • Time
  • Show
Clear All
new posts

  • GhostofTarbera
    replied
    Originally posted by koalah View Post
    Bully.
    Apologies if you thought I was accusing you of making up this “shaggy Dog story” I was meaning the payroller was giving you a “shaggy dog story” as we have seen many times in the past from agents and clients


    Hope you got your money




    Sent from my iPhone using Contractor UK Forum

    Leave a comment:


  • LondonManc
    replied
    Originally posted by cojak View Post
    Get their attention on LinkedIn and Twitter - I'll bet someone will call you after that...
    This. In today's market, umbrellas getting good rep are few and far between. Most are happy with neutral. Neg rep will be seen as a red flag, especially when so many contractors are being pushed towards them. Imagine getting to choose and you see one that has issues paying its contractors; instant avoid!

    Leave a comment:


  • cojak
    replied
    Originally posted by koalah View Post
    Bully.
    Sorted.

    Leave a comment:


  • koalah
    replied
    Originally posted by GhostofTarbera View Post
    Shaggy dog story


    Sent from my iPhone using Contractor UK Forum
    Bully.

    Leave a comment:


  • cojak
    replied
    Originally posted by koalah View Post
    Apparently umbrella (Paystream) paid the wrong person using wrong bank details. Tried phoning this morning and Paystream is now closed to calls due to Covid-19. You have to email and they will respond within 48 hours. I'm absolutely livid. At least before all this IR35 crap, I was able to do everything on time.
    Get their attention on LinkedIn and Twitter - I'll bet someone will call you after that...

    Leave a comment:


  • GhostofTarbera
    replied
    Originally posted by koalah View Post
    Apparently umbrella (Paystream) paid the wrong person using wrong bank details. Tried phoning this morning and Paystream is now closed to calls due to Covid-19. You have to email and they will respond within 48 hours. I'm absolutely livid. At least before all this IR35 crap, I was able to do everything on time.
    Shaggy dog story


    Sent from my iPhone using Contractor UK Forum

    Leave a comment:


  • koalah
    replied
    Originally posted by Andy Hallett View Post
    Agency will either a) have cash or b) factoring the invoice.

    The umbrella is your 'Employer', let them deal with it. Feel free to let end client know the score but it should sort itself out.

    The threat of calling them out on here should be enough to ensure payment, it should be your first call tomorrow.
    Apparently umbrella (Paystream) paid the wrong person using wrong bank details. Tried phoning this morning and Paystream is now closed to calls due to Covid-19. You have to email and they will respond within 48 hours. I'm absolutely livid. At least before all this IR35 crap, I was able to do everything on time.

    Leave a comment:


  • Andy Hallett
    replied
    Agency will either a) have cash or b) factoring the invoice.

    The umbrella is your 'Employer', let them deal with it. Feel free to let end client know the score but it should sort itself out.

    The threat of calling them out on here should be enough to ensure payment, it should be your first call tomorrow.

    Leave a comment:


  • Loofah
    replied
    Originally posted by koalah View Post
    I know that, I’ve read contract. And no, client are fine, know that too (do the accounts).
    It’s the agency that are the weak link.
    As the Client said they'd pay you direct then take the cash from them. The umbrella / agency will get in a dust up but you'll be getting paid so I wouldn't worry about their feelings...

    Leave a comment:


  • koalah
    replied
    Originally posted by GhostofTarbera View Post
    Umbrella only pay when they get paid - read your contract

    Client probably going belly up


    Sent from my iPhone using Contractor UK Forum
    I know that, I’ve read contract. And no, client are fine, know that too (do the accounts).
    It’s the agency that are the weak link.

    Leave a comment:

Working...
X