Agency/umbrella pay delays due to new policy

[GhostofTarbera]

Bully.

Apologies if you thought I was accusing you of making up this “shaggy Dog story” I was meaning the payroller was giving you a “shaggy dog story” as we have seen many times in the past from agents and clients


Hope you got your money




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[LondonManc]

Get their attention on LinkedIn and Twitter - I'll bet someone will call you after that...

This. In today's market, umbrellas getting good rep are few and far between. Most are happy with neutral. Neg rep will be seen as a red flag, especially when so many contractors are being pushed towards them. Imagine getting to choose and you see one that has issues paying its contractors; instant avoid!

[cojak]

Bully.

Sorted.

[koalah]

Shaggy dog story


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Bully.

[cojak]

Apparently umbrella (Paystream) paid the wrong person using wrong bank details. Tried phoning this morning and Paystream is now closed to calls due to Covid-19. You have to email and they will respond within 48 hours. I'm absolutely livid. At least before all this IR35 crap, I was able to do everything on time.

Get their attention on LinkedIn and Twitter - I'll bet someone will call you after that...

[GhostofTarbera]

Apparently umbrella (Paystream) paid the wrong person using wrong bank details. Tried phoning this morning and Paystream is now closed to calls due to Covid-19. You have to email and they will respond within 48 hours. I'm absolutely livid. At least before all this IR35 crap, I was able to do everything on time.

Shaggy dog story


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[koalah]

Agency will either a) have cash or b) factoring the invoice.

The umbrella is your 'Employer', let them deal with it. Feel free to let end client know the score but it should sort itself out.

The threat of calling them out on here should be enough to ensure payment, it should be your first call tomorrow.

Apparently umbrella (Paystream) paid the wrong person using wrong bank details. Tried phoning this morning and Paystream is now closed to calls due to Covid-19. You have to email and they will respond within 48 hours. I'm absolutely livid. At least before all this IR35 crap, I was able to do everything on time.

[Andy Hallett]

Agency will either a) have cash or b) factoring the invoice.

The umbrella is your 'Employer', let them deal with it. Feel free to let end client know the score but it should sort itself out.

The threat of calling them out on here should be enough to ensure payment, it should be your first call tomorrow.

[Loofah]

I know that, I’ve read contract. And no, client are fine, know that too (do the accounts).
It’s the agency that are the weak link.

As the Client said they'd pay you direct then take the cash from them. The umbrella / agency will get in a dust up but you'll be getting paid so I wouldn't worry about their feelings...

[koalah]

Umbrella only pay when they get paid - read your contract

Client probably going belly up


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I know that, I’ve read contract. And no, client are fine, know that too (do the accounts).
It’s the agency that are the weak link.