Tracing permissions on windows 7?

**stek** · 11 October 2013, 10:00

Originally posted by NotAllThere View Post

I have sage50 installed on a windows 7 PC. From my windows account, I'm unable to make any bookings (I click on "enter bookings" and nothing happens). From another windows account, there is no problem.

I think it might be permissions, but I've no clue how to check. Is there a trace that can be switched on to see what files are checked and what the results of the permission check are?

Could it be paths? Environment variables differing between the two accounts?

**NotAllThere** · 11 October 2013, 10:46

Could be I suppose - I'll check.

What happened was the flaky crappy software that it is crashed while making a booking. Rebooted, and couldn't make any postings. Even re-installed the software, but couldn't make bookings. Tried on another account - bingo, it worked. So my suspicion is that it's something windowsy, so there's no point in complaining to Sage.

**Pondlife** · 11 October 2013, 12:08

With proper software it's su53.

**vetran** · 11 October 2013, 13:41

Mark Russovich & Bryce Cogswell - sysinternals wrote a few tools to do this.

now part of M$soft. still free.

**Boney M** · 11 October 2013, 15:10

Why dont you renamed the current problematic profile and create a new windows profile (as you say the app crashed) for the current profile that is not working and amend any path variables.

**NotAllThere** · 12 October 2013, 12:12

Originally posted by Pondlife View Post

With proper software it's su53.

No, no. With proper software it's the Automatic Role Builder, which I wrote.

Originally posted by Boney M View Post

Why dont you renamed the current problematic profile and create a new windows profile (as you say the app crashed) for the current profile that is not working and amend any path variables.

Because while I understand individual words and the odd phrase you've used, on the whole I've no idea what you're saying to me.

Originally posted by vetran View Post

Mark Russovich & Bryce Cogswell - sysinternals wrote a few tools to do this.

now part of M$soft. still free.

Can you give me a hint about the name of those tools? I stopped doing windowy admin stuff around the time of the release of windows 95...

I have discovered that if I run Sage as administrator, it works fine. But while it's a workaround, it's not the solution I want.

**vetran** · 13 October 2013, 21:28

LMGTFY

Process Explorer

DiskMon for Windows

Process Monitor

**NotAllThere** · 14 October 2013, 09:42

I've got process explorer. Eventually I found the process monitor. Doesn't show anything untoward so far. Maybe I don't understand how to use it well enough.

It's really quite odd. I've reinstalled the software, I've exported and reimported the data, and it makes no difference. If I launch from my account "as administrator" it works. If I change my account to an administrator account, it doesn't.

**Netraider** · 14 October 2013, 13:07

Hi NAT, its been a while since I worked on Sage. Find out where the data files are kept. If they have been installed in a profile that could cause issues. Sage data should either be in C:\Program Files or c:\sage. That is where the permissions issue will be.

Lastly depending on the newness of the software some sage installations required some registry settings to be tweaked (10 plus years ago if I remember).

If you can tell me the install path to the data I'll see what else I can find out.

Tracing permissions on windows 7?