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    Default Laptop water damage question

    So the misses macbook pro was in her handbag when a bottle of water leaked over it.

    Did the usual, so let it dry out for a couple of days and started it up, looks good apart from the battery not holding charge but she has used it for a couple of days when its plugged in.

    Anyway, she went back to apple for a replacement battery but once they opened it up they could tell water had been inside of the laptop.

    They want to replace a whole load of stuff because they can't say what else is damaged.

    But if its been working ok (except the battery) is it a case of just making them replace the battery or is it possible that corrosion elsewhere could occur?

    I would imagine the warranty is buggered if we forced them to just replace the battery.

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    sal
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    It's possible for corrosion in other elements to have a delayed effect, whether replacing the battery only will affect future warranty claims - only Apple can tell you.

    Don't you have insurance on it? https://uk.protectyourbubble.com/hou...dget-insurance £13/month for 4 gadets - in my case iPhone 6, 6S, MB Air, MS Surface book ~4k value in total it's a no brainer.

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    I would have thought it more likely that the battery charging circuity is fried.

    That may be on one or more circuit boards that do one or more things!

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    The protect your bubble thing has a small print restriction on it that the max age of a gadget is 12 months. Could be an expensive mistake to find out about after the fact....
    And the lord said unto John; "come forth and receive eternal life." But John came fifth and won a toaster.

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    Quote Originally Posted by b0redom View Post
    The protect your bubble thing has a small print restriction on it that the max age of a gadget is 12 months. Could be an expensive mistake to find out about after the fact....
    Whoa - that's hell of a restriction. 3 years I could understand, but 12 months - that's not even a phone contract!

    Edit:

    Uh:

    Your gadgets must be fewer than 36 months old, and either have been purchased as new directly from a manufacturer, network provider or retail store (high street or online), or if refurbished, have been purchased directly from a manufacturer or network provider (not from an online outlet or high street retail store).

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    In the end apple have a policy of replacing nearly everything if water is detected - £800. It's a work laptop, hence trying to just pay for the battery without letting her work know.

    Misses has now informed work and they will pay for it.

    Thanks all.

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    sal
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    Quote Originally Posted by b0redom View Post
    The protect your bubble thing has a small print restriction on it that the max age of a gadget is 12 months. Could be an expensive mistake to find out about after the fact....
    Source? Mine says 36m, granted i have never claimed but the general opinion is that they are good and not trying to screw customers.

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    https://uk.protectyourbubble.com/hou...ons-conditions

    I seem to remember someone trying to claim and being told that they were outside their 12 months. Don't remember the details though, but I'd definitely want clarification before I relied on a policy like that.
    And the lord said unto John; "come forth and receive eternal life." But John came fifth and won a toaster.

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    sal
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    Quote Originally Posted by b0redom View Post
    https://uk.protectyourbubble.com/hou...ons-conditions

    I seem to remember someone trying to claim and being told that they were outside their 12 months. Don't remember the details though, but I'd definitely want clarification before I relied on a policy like that.
    Your gadget must have been purchased in the last 12 months when you insure it (or 36 months for Household Gadget Insurance policies) and you must have a proof of purchase.
    so 36m, and it's from when you insure, not when you claim. Like i said, never had to claim myself, but the general feedback is that they are not trying to screw customers with fine print and looking for ways to not pay.

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