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More effin car woe!

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    More effin car woe!

    Not me this time - the wife. My wife has just got a 12 month old pug 307 and noticed that the tracking seems out. The car was bought from the main pug dealer who now wants to charge her for fixing the tracking.

    She has had the car for less than 2 weeks and it was previously owned by AVIS - hence the duff tracking probably due to kerbing. My argument is that the car should have been serviced prior to purchase and this should have been spotted and fixed. I wouldn't expect a main dealer to ship out cars which had a fault already on them.

    Also, there are other problems on the car. As she bought it on finance, are there any ways of geting out of the agreement if some major problems crop up?
    Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.

    I preferred version 1!

    #2
    The French are renowned for making duff cars. Cheese eating surrender monkeys.

    Comment


      #3
      I told her that but she 'likes them'

      Can't get over the fact that they want to charge for the tracking which was at fault 2 weeks ago when it was on their lot AND that they don't service the cars before they sell them even though they have their own garage attached.
      Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.

      I preferred version 1!

      Comment


        #4
        Originally posted by TonyEnglish
        Also, there are other problems on the car. As she bought it on finance, are there any ways of geting out of the agreement if some major problems crop up?
        I think only if you can prove that dealer did not sell product fit for purpose -- you will have to argue well this as dealer ain't keen on losing money. The hard bit would be to prove that this fault was there BEFORE you bought it, and it was not known to you or could not have been possibly known.

        I understand your wife -- PUG 307 (not the newly revised one with ugly nose) is very nice looking and that's why I bought it. However buying car that was used in fleets is always a big bet.

        Comment


          #5
          I would have thought there would have been an implied warrantee Tony - like Network Q - and all faults consequently discovered after purchase should be fixed by the dealer for no charge.

          Dunno if this'll help:-

          http://www.consumercomplaints.org.uk/
          If you think my attitude stinks, you should smell my fingers.

          Comment


            #6
            had I known it was owned by a fleet then I wouldn't have bought it.

            It is now back with them. So far she has noticed
            1 - rear door handle on the drivers side is faulty and will sometimes not open the door. An integral part of being a door handle I would have said!
            2 - There is a strong smell of petrol. How much compensation can I calim if my family gets barbequed
            3 - Its revs seem to stick on! It over revs she thinks

            It still has it's manufacturers warranty as it is only 12 months old. They said they would not cover the tracking as she could have done it.
            Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.

            I preferred version 1!

            Comment


              #7
              Originally posted by TonyEnglish
              had I known it was owned by a fleet then I wouldn't have bought it.
              Did you ask about it? If they mislead over how car was used inthe past then it could null and void the deal.

              I notice its a petrol model of 307, rather strange choice for fleet car.

              They said they would not cover the tracking as she could have done it.
              This is the key -- you need to prove that it was not your wifes fault.

              Comment


                #8
                "I notice its a petrol model of 307, rather strange choice for fleet car.!"

                not really. Small engine and cheap to purchase. Also when people hire them, if you give them a diesel, they are likely to put petrol in them.

                Also, how can you prove you didn't hit a kerb?
                Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.

                I preferred version 1!

                Comment


                  #9
                  Originally posted by AtW
                  I think only if you can prove that dealer did not sell product fit for purpose -- you will have to argue well this as dealer ain't keen on losing money. The hard bit would be to prove that this fault was there BEFORE you bought it, and it was not known to you or could not have been possibly known.

                  I understand your wife -- PUG 307 (not the newly revised one with ugly nose) is very nice looking and that's why I bought it. However buying car that was used in fleets is always a big bet.
                  Incorrect. Since the last amendment to the Sale of Goods act, for any product returned within 6 months of purchase (whether second hand or not), it is down to the retailer to prove that it was not faulty, not to the customer to prove that it was faulty. Six months after purchase the situation reverses.

                  As the car was bought on finance, the finance company is jointly liable and can be pursued if the dealer does not play ball. Normally at that stage they tell the dealer to sort it out.

                  You will have to fight hard for your rights though. Most retailers will deny it is their liability until they are blue in the face.
                  Last edited by Lucifer Box; 14 September 2005, 17:17.

                  Comment


                    #10
                    Originally posted by AtW
                    This is the key -- you need to prove that it was not your wifes fault.
                    This is 100% incorrect. The liability is on the retailer to prove that it was not faulty at the time of sale.

                    Comment

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