Wish I'd never signed up with them to be honest.
I've got a real thing with companies who take your money and they do the absolute minimum. No reply to emails, no call backs when promised etc.
(I had an accountant once like this).
I just can't be bothered with all of this having to chase people. If I arrange a call back (which you can on their website) I expect a call back. First time, three hours later than arranged, 2nd time not at all. Replying to emails is apparently random. If I email someone I expect a reply within 2 days. Not some crap excuse about not having received email - honest.
I've got a real thing with companies who take your money and they do the absolute minimum. No reply to emails, no call backs when promised etc.
(I had an accountant once like this).
I just can't be bothered with all of this having to chase people. If I arrange a call back (which you can on their website) I expect a call back. First time, three hours later than arranged, 2nd time not at all. Replying to emails is apparently random. If I email someone I expect a reply within 2 days. Not some crap excuse about not having received email - honest.
Comment