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contractor accountants company - issue

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    contractor accountants company - issue

    Guys I'm with one of the "contractor" accountants and recently my personal accountant had to take some time off. I've had a couple of things which needed taking care of and have been chasing for a over a week (apparently the emails are being monitored). I thought by going with a company and not a 1 man shop that wouldn't be the case and someone else would step in to help out. Am I expecting too much here?

    #2
    No. HTH.
    'CUK forum personality of 2011 - Winner - Yes really!!!!

    Comment


      #3
      Try the phone.

      HTH
      The Chunt of Chunts.

      Comment


        #4
        Originally posted by MrMarkyMark View Post
        Try the phone.

        HTH
        already tried, no answer

        Comment


          #5
          Originally posted by cinek View Post
          already tried, no answer
          OK, fair play, might be worth mentioning who it is, quite a few of the well known ones post on here.
          The Chunt of Chunts.

          Comment


            #6
            Originally posted by cinek View Post
            Guys I'm with one of the "contractor" accountants and recently my personal accountant had to take some time off. I've had a couple of things which needed taking care of and have been chasing for a over a week (apparently the emails are being monitored). I thought by going with a company and not a 1 man shop that wouldn't be the case and someone else would step in to help out. Am I expecting too much here?
            Usually the best bet is to name the accountants, experience suggests that this is the best way to obtain a response and resolution to your problem.
            "The budget should be balanced, the Treasury should be refilled, public debt should be reduced, the arrogance of officialdom should be tempered and controlled, and the assistance to foreign lands should be curtailed lest Rome become bankrupt. People must again learn to work, instead of living on public assistance." Cicero

            Comment


              #7
              Originally posted by cinek View Post
              already tried, no answer
              Try it again until you get an answer. Contact them on their twitter feed if they have one. Check you terms of engagement and see if there is anything about SLA replies and point this out in a fairly strong email,
              'CUK forum personality of 2011 - Winner - Yes really!!!!

              Comment


                #8
                Leave. It's the only way they'll learn. :-)

                Comment


                  #9
                  thanks guys, they are on here but don't want to name & shame just yet. Things have started moving again as my accountant is back. Will wait until mid of March to see if anything improves, if not will move on from the next financial year

                  Comment


                    #10
                    Originally posted by Alan @ BroomeAffinity View Post
                    Leave. It's the only way they'll learn. :-)
                    +1
                    Public Service Posting by the BBC - Bloggs Bulls**t Corp.
                    Officially CUK certified - Thick as f**k.

                    Comment

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