Some people just think the world revolves around them. It happens.
I remember a few years ago. Mrs had an Aethetics business (Botox) and I'd handle the negotiations with local salons, spas etc about mrs doing work for their customers etc.
One place I had an appointment one lunchtime to discuss such an arrangement. I was working about 10 mins drive away so it wasnt too bad.
Sat there for about 15 mins in reception thinking hmm I've got to go back to work. Then receptionist then piped up - X says shes busy today now, she'll contact you again to reschedule.
I was not impressed....