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Business bank accounts

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    #11
    Originally posted by TheFaQQer View Post
    I've never needed Santander customer service, but I'm happy with the account.
    Same here going on nearly 8 years never had to contact them about anything

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      #12
      Cater Allen here for 8+ years with no complaints.

      Had to phone them up once when I locked myself out - due to the way I'd done it they had to send me a postal reset code which arrived next day.

      Faster payments is a little odd - it goes the day after you request it and arrives in the afternoon but its eccentric behaviour is at least predictable!

      Other then than, money goes in, money comes out, and a statement arrives every three months.
      Last edited by ctdctd; 6 December 2015, 12:22.

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        #13
        I use santander, it's fine now but getting online banking access was a total nightmare that ended with me writing them a written complaint and them sending me a couple of hundred quid as an apology for the huge mess they made of it.
        Unless you're the lead dog, the scenery never changes.

        Currently 10+ contracts available in your area

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          #14
          Originally posted by ctdctd View Post
          Cater Allen here for 8+ years with no complaints.

          Had to phone them up once when I locked myself out - due to the way I'd done it they had to send me a postal reset code which arrived next day.

          Faster payments is a little odd - it goes the day after you request it and arrives in the afternoon but it's eccentric behaviour is at least predictable!

          Other then than, money goes in, money comes out, and a statement arrives every three months.
          I get a statement monthly.
          "You’re just a bad memory who doesn’t know when to go away" JR

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            #15
            Originally posted by SueEllen View Post
            I get a statement monthly.
            Yep - I opted for three monthly - physical paperwork is so 20th century!

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              #16
              I've been using HSBC since 2010 with no issues. Customer service is great, always get through on the phone and able to speak to someone in the UK. I also do my personal banking with them, so transferring money (dividends etc) is pain free. I got my mortgage through HSBC and because they could see all my accounts (business and personal) at the same time is was hassle free, I didn't need to submit any company accounts.

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                #17
                Originally posted by DaveB View Post
                Getting more and more frustrated trying to deal with Barclays. Anyone got any recommendations for a Business account that comes with decent customer service?
                Definitely not Lloyds. They're extremely incompetent. That said, they did give me £113 compensation for the inconvenience I suffered in trying to set up an account with them! Since the set up I've never had to contact thankfully!

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                  #18
                  Originally posted by kristen330 View Post
                  Definitely not Lloyds. They're extremely incompetent. That said, they did give me £113 compensation for the inconvenience I suffered in trying to set up an account with them! Since the set up I've never had to contact thankfully!
                  I am guessing Dave B has probably made his choice now, 20 months after seeking recommendations...
                  ______________________
                  Don't get mad...get even...

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                    #19
                    Metro working well for me...

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                      #20
                      Originally posted by kaiser78 View Post
                      I am guessing Dave B has probably made his choice now, 20 months after seeking recommendations...
                      Opps, haha! Well spotted. Need to remind myself to look at the dates of these posts!

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