Getting rid of SJD, looking for Glasgow accountant reccomendations

[sidknows]

Originally Posted by Epiphone

WTF has it got to do with you how they work? If I needed something doing to deadline and my accountant worked until 2am I'd think "good on em". If they're busy/haven't allocated enough time during office hours it's their problem.

You've paid for a service, got the service and the hours they work aren't your business.

You are right its not my business but I am making the point that if they need to work those hours , they are understaffed and as such clients will complian about the level of service

Thats the point I am making .. is it clear enough for you /

[oracleslave]

Originally Posted by Moscow Mule

I've found them to be more than helpful, accurate with replies and on the ball wrt the current crop of contractor related questions re: P35 SA etc etc.

Have I got enough posts for you?

WHS

Originally Posted by sidknows

why did'nt you post that glowing reference when the original poster raised his concerns to how he was being treated by sjd ?

Now that I have raised a point as to why a first time poster 'suddenly' decides to give a glowing tribute , you feel obliged to respond ... which sjd office do you work in then ?

Not everything is a conspiracy. You really are a clueless muppet aren't you.

[Moscow Mule]

Originally Posted by sidknows

why did'nt you post that glowing reference when the original poster raised his concerns to how he was being treated by sjd ?

Now that I have raised a point as to why a first time poster 'suddenly' decides to give a glowing tribute , you feel obliged to respond ... which sjd office do you work in then ?

Because it wasn't relevant.

Which <insert rival accountancy firm> office do you work in then?

[Epiphone]

Originally Posted by sidknows

You are right its not my business but I am making the point that if they need to work those hours , they are understaffed and as such clients will complian about the level of service

Thats the point I am making .. is it clear enough for you /

Yes but your argument is flawed. Clients will complain when the level of service drops, not due to the hours worked. If their email server put a time stamp on of 17.45 your knickers wouldn't be as moist would they.

[~Craig~]

oh no not another muppet with an axe to grind.........

[ratewhore]

Originally Posted by pjclarke

...advice offered proactively by SJD...

Blimey, that's not my experience at all...

[administrator]

Originally Posted by pjclarke

My real name is Phil Clarke, I trade as Sett Valley Consulting, company number 5326267. I moved to SJD in December, following substandard service elsewhere, The occasion was that of my first VAT Inspection last Friday, held at SJD's offices, where my SJD accountant made sense of the previous accountant's car crash VAT records and calculations, successfully steered the inspector towards the better-quality record-keeping (er-hem), and spotted a flaw in their sums that entitled us to a refund. Maybe I am easily impressed, but the fact remains that I WAS impressed.

A lot of this boils down to the individual you actually get to deal with, of course, and maybe I just got lucky with the young lady who was allocated to do my books; who has been unfailingly professional, knowledgeable and proactive. But that is my experience. I have no relationship with SJD other than that of a satisfied customer, its a shame my first post was met with veiled cynicism, but what the hey ...

Phil.

Thanks for clearing that up.

Originally Posted by sidknows

why did'nt you post that glowing reference when the original poster raised his concerns to how he was being treated by sjd ?

Now that I have raised a point as to why a first time poster 'suddenly' decides to give a glowing tribute , you feel obliged to respond ... which sjd office do you work in then ?

Originally Posted by sidknows

You are right its not my business but I am making the point that if they need to work those hours , they are understaffed and as such clients will complian about the level of service

Thats the point I am making .. is it clear enough for you /

Appears that this poster is from an accounting firm and has now been banned.

[Diver]

Originally Posted by administrator

Thanks for clearing that up.





Appears that this poster is from an accounting firm and has now been banned.

You really do spoil the fun sometimes Admin

[THEPUMA]

Originally Posted by administrator

Appears that this poster is from an accounting firm and has now been banned.

Any reason you can't name and shame?

[Incognito]

Yeah, make his 'advertising' backfire on him.