A few weeks back I submitted a timesheet for 37.5 hours (which was correct) but had left 0.5 hour off the total for one of the days. Such that if you added the total hours for the week from the day total it came out as 37.0 hours.
I missed this (teach me to rush) although I usually double-check and so did the client when he signed it. Agency paid my invoice in full for 37.5 hours. However a few weeks the client's account department did notice when paying the agency and took it up with agency without checking with me. The first I knew about it was the next time I received a remittance advice from the agency for a latter invoice with an "adjustment" for "overpay" on the other invoice.
I've spoken with the client and explained what happened (i.e. data entry c**k-up on my part) and they are happy to add an extra half an hour in somewhere but I now have a slight problem in how to invoice this as I've effectively already invoiced for the time but the agency has made the adjustment. I can't show an extra halfhour on a later timesheet/invoice as there will still be a discrepancy when I/my accoutant tallies everythign up.
Any suggestions on how I sort this mess out?
I missed this (teach me to rush) although I usually double-check and so did the client when he signed it. Agency paid my invoice in full for 37.5 hours. However a few weeks the client's account department did notice when paying the agency and took it up with agency without checking with me. The first I knew about it was the next time I received a remittance advice from the agency for a latter invoice with an "adjustment" for "overpay" on the other invoice.
I've spoken with the client and explained what happened (i.e. data entry c**k-up on my part) and they are happy to add an extra half an hour in somewhere but I now have a slight problem in how to invoice this as I've effectively already invoiced for the time but the agency has made the adjustment. I can't show an extra halfhour on a later timesheet/invoice as there will still be a discrepancy when I/my accoutant tallies everythign up.
Any suggestions on how I sort this mess out?
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