Regardless of their dispensation, if you join Tarpon you will need every bit of help possible... look at their fee structure!!
See the livechat transcript below..... hilarious! It makes good reading
__________________________________________________ ____________
Please wait for a site operator to respond.
You are now chatting with 'Kelly'
Kelly: Hi Mark, how can I help?
Mark Thompson: Hi Kelly, I have 7 contractors who were previously working through an umbrella that has gone under and looking for a replacment.
Mark Thompson: hello?
Kelly: Sure, would you like one of our advisors to give you a call to discuss further?
Mark Thompson: I'm on the train at the moment. Could you tell me what fee's they will pay please.
Kelly: Our fees are based on their hourly/daily rate and are applied on each invoice. Hence no work done no charge, what are their rates please?
Mark Thompson: They differ...
Mark Thompson: I have 2 guys on £15 an hour
Mark Thompson: 1 on £11
Mark Thompson: 1 on £800 a day
Mark Thompson: I'll have to check the others but they are somewhere between.
Kelly: Ok, £800 daily will be 6% gross (4% net as it's deducted before calculating tax and NI) £15 per hour 8% gross (5.36% net) and £11 per hour 10% gross (6.7% net) The fee includes a total of £20 M insurance cover, the services of a personal Business Manager + much more. Is there an e-mail address where I can send you more info?
Mark Thompson: Right ok...
Mark Thompson: email is
markthompson321@hotmail.co.uk
Mark Thompson: why is there different fee's for different people?
Mark Thompson: Hello?
Kelly: Thanks Mark, I will ensure that an info pack is e-mailed over to you today. Fees are applied according to our structure, unable to give you more details on that sorry! Should you need to get in touch again, perhaps for a calculation for each one of your contractors please feel free to use the contact details on the e-mail you will be receiving shortly!
Mark Thompson: I don't understand how I would explain this to the guys? Do you not have a set fee?
Mark Thompson: I would have one guy on £11 an hour paying £2112 a year, and one guy on £800 a day paying £11,520 a year???
Mark Thompson: Other umbrellas are charging between £20 and £30 a week???
Chat session has ended.
Cheeky cow.... I'll try again...
Please wait for a site operator to respond.
You are now chatting with 'Kelly'
Mark Thompson: Hi Kelly, not sure if I lost signal
Kelly: Hi Mark, sorry I seem to have lost you! I'm back now...we offer a second to none customer service on the market and feel that the fee structure has been working well for us and our contractors. Please feel free to reply to our e-mail with further queries should you need to do so.
Mark Thompson: Right ok?... It doesn't sound like it would be something the lads would be too keen on to be honest, I'm just trying to look out for their best interests. £11k is quite a lot in fee's, I think they would prefer one of the others, they seem to work out about £10k a year less.
Mark Thompson: Thanks for your time though Kelly.
Kelly: Nice chatting to you too Mark, an e-mail is on its way to you.
Mark Thompson: Ta